Transportes

The SmartPTT-based radio communications system is used at the airport for organizing the work of airport ground staff and plays an important role in ensuring the work of airports, preventing problems due to equipment downtime and ensuring the safety of passengers and staff.

Until the present time, for managing dispatcher services many airports used conventional subscriber radio stations to communicate with staff. If a dispatcher was supervising the work of several services, he either used several radio stations next to one another or switched between the channels designated for those services.

Neither option is the optimal solution. The dispatcher either has to keep two or more radio stations on him or keep switching channels on the radio station, with the risk of missing important calls. Apart from this, by using a subscriber radio station the controller can only exchange voice information with subscribers and cannot receive other information on their status.

A radio system based on MOTOTRBO digital equipment and SmartPTT software makes a suitable solution for modernizing airport radio communications systems. The SmartPTT dispatch console offers the controller a wide spectrum of options for the effective management of staff: easy-to-use panels for communicating with employees, visualization of their location on a map, interconnection of different subscriber talk groups and exchange of text messages with employees.

Benefits for the dispatcher:

• Receive information on the location of subscriber via GPS if the radio station is equipped with a GPS module, which helps for example to synchronize the job of a tanker with the work of other services and reduces the downtime of specialist equipment.
• Receive text messages and messages on the status of a subscriber
• Send jobs to staff in the form of short text messages and check the progress of their performance
• Record all events and conversations on the system as necessary

Benefits for personnel

• Communications between work teams by means of voice calls and SMS
• Communications with colleagues by telephone
• Receive jobs in the form of text messages at the radios and report on their performance
• Synchronize the jobs of different groups via a dispatcher

On the whole, experience shows that introduction of a dispatcher radio communications system based on MOTOTRBO equipment and SmartPTT software improves the quality of communications, broadens the possibility of effective management of subscribers, maintains staff discipline and provides call switching for radio subscribers with users of fixed-line voice communications.